Network Monitoring & Management: Lightstream’s network monitoring capabilities in our Network Operations Center (NOC) makes managing global networks easier and more efficient.

Our NOCaaS team employs advanced monitoring technologies and practices to proactively monitor your network infrastructure, identifying and resolving potential issues before they impact your operations. When you combine networking monitoring with Lightstream Connect software you get comprehensive visibility into your network assets, contracts, geographic locations, and utilization. This powerful combination of network monitoring expertise and innovative software solutions empowers you to optimize your network, maximize efficiency, and ensure seamless connectivity across your organization.

Carrier Management:Lightstream’s NOCaaS ensures seamless carrier management by proactively monitoring carriers and ISPs. This includes triaging and isolating system failures, managing ticketing for network failures, and escalating issues for prompt resolution. Additionally, it offers event correlation to tackle chronic carrier issues and maintains strict SLAs for carrier follow-ups and updates. Regular monthly reports and quarterly reviews keep you fully informed about carrier performance and issues.

We have relationships with all of the major carries, globally, and will contact them for you, so you aren’t waiting on hold, wondering when your connection issues will be resolved. 

Device Management: For device management, Lightstream’s NOCaaS delivers comprehensive oversight of your network infrastructure devices. This encompasses proactive monitoring, full management of the network devices, and addressing all incident management aspects that extend beyond carrier issues. The service includes vital configuration and change management, along with break/fix services for managed devices. Monthly reviews and reporting provide detailed insights into the health and performance of your network infrastructure.  

-Routers & Switches

-Firewalls

-SD-WAN appliances 

–Other devices

Managed Firewall: Invite us in for a discussion about managed firewall solutions.  We can support you with next-generation firewalls, Firewall-as-a-Service (FWaaS), and hybrid solutions that seamlessly incorporate both.

We understand the critical role that firewalls play in securing your network and protecting your data. Our expertise in next-generation firewalls ensures that you have advanced threat detection and prevention capabilities in place, allowing you to stay one step ahead of evolving cyber threats. With our Firewall-as-a-Service offering, we take care of the management, maintenance, and updates of your firewalls, relieving you of the burden and complexity. We also specialize in hybrid solutions that combine the benefits of on-premises and cloud-based firewalls, providing you with a flexible and scalable security infrastructure. Whether you require on-site firewalls, cloud-based firewalls, or a hybrid approach, Lightstream is here to support you with cutting-edge firewall solutions that meet your unique needs and provide robust protection for your network.

Endpoint Protection: We offer comprehensive Endpoint Detection and Response (EDR) services, complete with 24/7 monitoring and remediation, delivered through our dedicated 24/7 Security Operations Center (SOC).

As organizations increasingly support remote workers and distributed offices, securing network data and endpoint devices has become crucial. Our EDR services provide continuous monitoring and threat detection across endpoints, identifying and responding to potential security incidents in real-time. With our expert team monitoring your endpoints around the clock, you can ensure timely threat identification and swift remediation actions to protect your critical digital resources and applications. Lightstream is here to assist you in supporting and securing your network, providing peace of mind as your workforce accesses digital assets from anywhere, anytime.

Managed Security Services: Lightstream’s managed cloud security services take the complexity out of defending your cloud infrastructure. By offloading some of your cloud security operations tasks to us, your team can focus more on core business initiatives and innovation. Our proactive approach ensures potential threats are identified and addressed before they can impact your business, and our Cloud Defense monitoring offers a cloud-native application protection program (CNAPP) combined with our 24x7x365 security operation center (SOC).

Lightstream Cloud Defense employs a NIST-based security model to identify, protect, detect, respond and recover to security threats in real-time, and at scale.