Our contact center solutions are designed to provide seamless, unified communication across various platforms, ensuring you can manage customer interactions efficiently and effectively. Whether you need a comprehensive UCaaS (Unified Communications as a Service), CPaaS (Communication Platform as a Service) or CCaaS (Contact Center as a Service) solution, we have the right tools for you.

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A complete suite of CX & Call Center solutions to fit your business

Enhance Your Customer Experience with Comprehensive Contact Center Solutions from Lightstream

We offer a complete suite of Contact Center (CX) solutions designed to elevate your customer interactions and streamline your operations. Our integrated solutions encompass industry-leading technologies from top providers such as Microsoft, Five9, LevelAI, RingCentral, Zoom, and Sinch, ensuring you have the best tools to meet your business needs.

With Lightstream as your CX Solution Partner, you gain access to a diverse range of contact center solutions tailored to your specific business needs. Our expertise in UCaaS, CPaaS, and CCaaS ensures that you can improve customer satisfaction, enhance operational efficiency, and drive business growth.

Contact us today to learn more about how our contact center solutions can transform your customer experience and help your business thrive.

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Omnichannel Support
Intelligent Call Routing
Interactive Voice Response
Real-time Analytics
CRM Integration
Call Recording
Speech Analysis
Predictive Dialing
Automated Call Distribution
Chatbots & Virtual Assistants

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One place for it all

Meet Lightstream Connect™

All Lightstream NOCaaS customers receive Lightstream Connect.

Keeping track of bills, technologies, security issues, and uptime can overwhelm even the largest teams. So we’ve brought everything you need to know about daily operations and tech spend into a single platform—no more opening multiple bills and spreadsheets, just everything you need, all in one place.

View real-time data, analyze reports, and optimize for cost savings. You can do it all in Lightstream Connect.

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Next-generation

Lightstream success stories

From retail and manufacturing to fintech and cloud, our dedicated solutions teams consulting-led approach to implementing best-fit solutions for your organizational needs without sacrificing quality, vision, or time to market.

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