CX & Call Center Solutions
A complete CX & Call Center solution suite to fit your business needs.
A complete CX & Call Center solution suite to fit your business needs.
We use leading technologies to help businesses provide efficient service and build stronger customer relationships. Our expertise in UCaaS, CPaaS, and CCaaS enables seamless communication, improved operational efficiency, and better customer satisfaction. Let Lightstream support your business with solutions designed to enhance every customer interaction.
Client specific recommendations aligned to your unique requirements and required capabilities at the best possible price.
World-class implementation, support and client success teams backing you on your CX journey.
We offer a complete suite of Contact Center (CX) solutions designed to elevate customer interactions and streamline operations. Our integrated solutions encompass industry-leading technologies from top providers such as Microsoft, Five9, LevelAI, RingCentral, Zoom, and Sinch, ensuring you have the best tools to meet your business needs.
We leverage the best technologies to ensure your business is equipped with cutting-edge tools.
We help identify the right tools to help your business scale while ensuring high performance and reliability.
Lightstream helps prevent minor problems from escalating into major disruptions with our world class client success team.
We are here to help you find the best product at the best price.
By understanding your required capabilities, we are able to ensure your CX Investments drive positive customer experiences.
Our team of experts manage the entire implementation process.
Lightstream partners with both leading and emerging UCaas, CCaas and CX solutions in the market to ensure that you are matched with the solution that is the best fit for your organization. We leverage a selection framework to ensure we understand your business requirements, use cases and the most critical features needs.
Lightstream’s world class client support team is equipped to support you during the vendor selection, implementation and operational phases. Our team of industry experts ensure your teams are successful in adopting CX technologies and achieving positive business outcomes.
Lightstream works hand in hand with clients to implement new contact center solutions. Lightstream ensures a smooth and seamless transition. Our team of experts manages the entire implementation process, from planning and configuration to training and support. This hassle-free approach minimizes disruptions and allows your contact center to start reaping the benefits immediately.
