Retailer Cuts Costs and Recovers from Pandemic with Managed SD-WAN
May 29, 2025
Retailer Cuts Costs and Recovers from Pandemic with Managed SD-WAN
Lightstream secured significant savings and opportunity for growth by managing communication solutions using its best-in-class service and technology expertise.
Business Challenge
The company communication infrastructure was chaotic, including its phone system where it was paying for extra phone lines and features it was not using; was juggling multiple billing statements; and was navigating a variety of tech support functions.
Current carrier was unable to provide real-time support following multiple outages
Needed a modern communication solution that was reliable, supported remote work, and alleviated the burden on its limited IT department.
Lack of understanding of bandwidth needed in order to design an efficient, stable network that would support its end users.
Solution
Lightstream eliminated extra lines and unnecessary features of the phone service while leveraging POTS consolidation to simplify services and seamlessly manage its enterprise environment.
Lightstream transitioned the company to Structured Communications’ Fortinet Managed SDWAN from Miraki Managed SDWAN. This complete platform shift and change in managed services provider improved connectivity and allowed for third-party providers to aid the company’s IT department.
Lightstream calculated the bandwidth needed to supports their future goals.
Business Outcomes
By consolidating POTS lines and getting rid of old lines and services, Lightstream estimates the company will save around $150,000 over a five-year period.
Lightstream estimates that the transition to the new SDWAN will save the manufacturer an estimated $80,000 – $100,000 over five years.
With Lightstream’s expertise, the company has a brand-new supported infrastructure in a fully managed environment with high quality service.
