Enhance Your Customer Experience with Comprehensive Contact Center Solutions from Lightstream

We offer a complete suite of Contact Center (CX) solutions designed to elevate your customer interactions and streamline your operations. Our integrated solutions encompass industry-leading technologies from top providers such as Microsoft, Five9, LevelAI, RingCentral, Zoom, and Sinch, ensuring you have the best tools to meet your business needs.

 

With Lightstream as your CX Solution Partner, you gain access to a diverse range of contact center solutions tailored to your specific business needs. Our expertise in UCaaS, CPaaS, and CCaaS ensures that you can improve customer satisfaction, enhance operational efficiency, and drive business growth.

 

Contact us today to learn more about how our contact center solutions can transform your customer experience and help your business thrive.

 

  • Omnichannel Support
  • Intelligent Call Routing
  • Interactive Voice Response
  • Real-time Analytics
  • CRM Integration
  • Call Recording
  • Speech Analysis
  • Predictive Dialing
  • Automated Call Distribution
  • Chatbots & Virtual Assistants

Connect with a CX Solutions Expert

Provide your business email address, and we’ll do the rest.

Women in call center wearing a headset.

One place for it all

Meet Lightstream Connectâ„¢

All Lightstream NOCaaS customers receive Lightstream Connect.

Keeping track of bills, technologies, security issues, and uptime can overwhelm even the largest teams. So we’ve brought everything you need to know about daily operations and tech spend into a single platform—no more opening multiple bills and spreadsheets, just everything you need, all in one place.

View real-time data, analyze reports, and optimize for cost savings. You can do it all in Lightstream Connect. 

Next-generation

Lightstream success stories

From retail and manufacturing to fintech and cloud, our dedicated solutions teams consulting-led approach to implementing best-fit solutions for your organizational needs without sacrificing quality, vision, or time to market.

Let's connect.