Cloud technology has speed go-to-markets in ways unimaginable in the past. With these advances have also come setbacks, such as runaway costs and a breakdown in operational processes. As a …
Network complexity, industry consolidation and cost compression have affected carrier customer-care levels over the last decade. Lightstream’s Mark Feil decrypts the reasons behind this shifting landscape and outlines concrete steps …
Information security is a reason for concern for all organizations, including those that outsource key business operations to third-party vendors like SaaS and cloud providers. But beware! Don’t let your …