A Western US Bank Turned to Lightstream to Launch SaaS Customer-Facing App
Jun 28, 2023
A Western US Bank Turned to Lightstream to Launch SaaS Customer-Facing App
A regional bank in the Western U.S. with just under 3,000 employees offers clients a wide range of banking products and services, including transaction and savings deposits, commercial, consumer, real estate loans, and mortgage origination services.
Business Challenge
Avoid cost of purchasing additional hardware while integrating a new thirdparty SaaS application—Koney Customer Service Management—on Azure SQLmanaged instance
Adhere to security and regulatory compliance
Improve business continuity and ensure continual compliance
Solution
Lightstream Rapid Risk Profile and guided Cloud Foundation Framework to securely extend the customer’s onpremise infrastructure into Azure
Custom integration to enable a thirdparty provider to securely access line-ofbusiness application in Azure
Refactored SQL databases in Azure to support a SaaS solution
Business Outcomes
Enabled bank operations to support new customer-facing line-of-business application while providing visibility for operational and security teams
Improved overall ability to meet business technology needs while enabling customer recovery capabilities
Lightstream Cloud Managed Services for ongoing Azure management and optimization of the financial, technical, security, and operational aspects of their environment
