Industry: Banking
A regional bank holding company is the Western U.S. with just under 3,000 employees offers its clients a wide range of banking products and services, including transaction and savings deposits, commercial, consumer, and real estate loans, and mortgage origination services.
Business Problem:
- Avoid the cost of purchasing additional hardware while integrating a new 3rd-party SaaS application Koney Customer Service Management on Azure SQL Managed Instance
- Adhere to security and regulatory compliance
- Improve business continuity and ensure continual compliance
Solution:
- Lightstream Rapid Risk Profile and guided Cloud Foundation Framework helped securely extend the customer’s on-premise infrastructure into Azure
- Custom integration that enabled a 3rd-party provider to securely access line-of-business application in Azure
- Refactored SQL databases in Azure to support a SaaS solution
- Lightstream Cloud Managed Services for ongoing Azure management and optimization of financial, technical, security and operational aspects of the environment.
Business Outcomes:
- Enabled bank operations to support new customer-facing line-of-business application while providing visibility for operational and security teams
- Improved overall ability to meet business technology needs while enabling customer recovery capabilities
